📘 Send Mass Email

📋 What is a Mass Email?

Manatal's Mass Email functionality allows you to send the same email to a large group of candidates simultaneously. Each sending is recorded as a "Campaign" and can be tracked to verify the status of each email sent. The system uses customizable tags to make each email unique, automatically inserting specific information such as the candidate's name.

🎯 Objective

Send mass communications to multiple candidates simultaneously, saving time while maintaining message personalization. It is useful to use Mass Emails because:

✅ Saves time when sending multiple communications

✅ Automatically personalizes each email with dynamic tags

✅ Tracks the status of each individual sending

✅ Manages available email credits

✅ Centralizes all campaigns in a single section

⚠️ Email Credit Limit

The company has 5,000 email credits per month. Before sending a mass email, the system will show how many credits will be used and how many are still available.

📋 PART 1: Candidate Selection and Mass Email Launch

1. Navigate to the Job of interest

From the Home Page, select Jobs from the sidebar Open the Job containing the candidates to whom you want to send the email

2. Select recipient candidates

To make a multiple selection:

• On Mac: hold down the Command key (⌘)
• On Windows: hold down the Ctrl or Windows key

Click on the candidates of interest while holding down the key All selected candidates will appear highlighted

3. Launch Mass Email

Once the selection is complete, locate the menu at the bottom center of the page Click on the Mass Email button

📋 PART 2: Email Composition and Personalization

1. Composition interface

A side panel will open on the right side of the page

2. If there are users who have not indicated consent to email sending, you can proceed to manually assign it (For compliance, set consent where not present only if you intend to send emails related to a Job, and not for marketing emails)

2. Choose a template (Optional)

Select a template from the dropdown menu if you want to start from a pre-compiled model Modify the content as needed

3. Use Tags for personalization

The Tags allow you to automatically personalize each email by inserting specific candidate information.

How to insert a Tag:

• Locate the Tags section in the interface, next to the buttons for formatting the email text
• Click on Tag to open the dropdown menu
• Select the desired tag from the available options

Example: "Candidate Name" Tag By inserting the tag {{candidate_name}} , each email will automatically show the specific name of the recipient:

• Email to Mario Rossi: "Dear Mario Rossi..."
• Email to Laura Bianchi: "Dear Laura Bianchi..."

4. Complete the composition

Fill in all email fields Personalize the message with necessary tags Verify the content

📋 PART 3: Verification, Sending and Tracking

1. Pre-send summary

Click on the Continue button The system will show a confirmation screen with:

• "Your email is ready to be sent" → Confirmation that the email is ready
• Number of Recipients → How many recipients will receive the email
• Available email credits → How many credits remain of the monthly 5,000
• Credits that will remain after sending → How many credits will remain following the sending

2. Send the Mass Email

Verify all information in the summary Check that you have sufficient credits Click Send to proceed with sending

3. Sending confirmation A confirmation message will appear indicating that the emails have been sent correctly

📋 PART 4: Monitoring Sent Campaigns

The system calls "Campaigns" each email sending made through the "Mass email" functionality.

1. Access the Marketing section

From the left sidebar, click on Marketing Select Mass Emailing

2. View past campaigns

Click on View Past Campaigns Each individual mass email sending is recorded as a "Campaign"

3. Verify the status

For each campaign you can:

• See the complete list of emails sent
• Check the status of each email
• Verify if the email was actually sent or not
• Identify any emails not sent

💡 Best Practice: Before sending a mass email, always use tags to personalize the message. An email with the candidate's name has a significantly higher open rate compared to a generic email.

⚠️ Credit Warning: Always monitor available credits before large sendings to avoid exhausting the monthly limit of 5,000 emails.